Delivery Information and Terms
Brothers offer delivery within Two Working Days to Mainland UK provided we receive your order by 12:00 noon. We utilize a specialist courier service to ensure your product isn't damaged in transit. Deliveries will be attempted between 08:00 and 17:00 Monday to Friday.
Orders placed before 12:00 noon on a Friday will arrive within two working days. Orders placed after 12:00 noon will be dispatched the following Monday and will arrive within 2 working days. Please note deliveries do not take place over weekends or bank holidays, and all orders placed on a bank holiday will be processed the following working day.
OUR DELIVERY CHARGES:
Delivery charges are based on the weight of your order.
We’re sorry, at the moment deliveries can only be made to addresses in Mainland England, Scotland and Wales.
All orders must be signed for, and customers may be required to provide proof of age on receipt of orders.
Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.
If you live outside of our delivery area, Click here to find your nearest stockist.
Find out about Brothers Shop Returns here.
CHRISTMAS & NEW YEAR OPENING HOURS:
22nd December 2017 - January 2nd 2018: Closed
All orders made up until 1pm Thursday 21st December 2017 will be processed and scheduled for delivered on Friday 22nd or Saturday 23rd December 2017 (subject to any adverse weather conditions). Please ensure you are able to take delivery.
Orders made during the closure period will be processed and sent out for delivery on Wednesday 3rd January 2018. Any queries regarding your order please contact us.