Delivery Information and Terms

Brothers offer a Next Working Day Mainland UK delivery service provided we receive your order by 2pm. We utilize a specialist courier service to ensure your product isn't damaged in transit 

Orders placed before 2pm on a Friday will arrive on the following Monday. Orders placed after 2pm will arrive in 2 working days. Please note deliveries do not take place over bank holidays, and all orders placed on a bank holiday will be processed the following working day.

Merchandise ordered without cases of cider will be shipped 2nd class Royal Mail signed for. Package size restriction 350mm x 450mm x 160mm. Merchandise bought with cases of cider maybe subject to additional shipping, depending on overall weight.

OUR DELIVERY CHARGES:

Delivery charges are based on the weight of your order.

0-1kg = £4.50
1-2kg = £5.95
3-12kg = £8.90
13-24kg = £8.90


All additional shipping charges will be calculated using 6kg increments at £2.22.

For example: 3 cases of cider (36kg) will be calculated at £8.90 + £4.44 = £13.34

WEIGHTS:

Case of Bottles (12x500ml) = 12kg
Case of Cans (24x440ml) = 12kg 

We’re sorry, at the moment deliveries can only be made to addresses in Mainland England, Scotland and Wales.

All orders must be signed for, and customers may be required to provide proof of age on receipt of orders.

Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.

If you live outside of our delivery area, Click here to find your nearest stockist.

Find out about Brothers Shop Returns here.

CHRISTMAS & NEW YEAR OPENING HOURS:

22nd December 2016: Open for orders until 2pm
23rd December 2016 - January 2nd 2017: Closed

All orders made up until 2pm Thursday 22nd December 2016 will be processed and scheduled for delivered on Friday 23rd December 2016. Please ensure you are able to take delivery. Orders made during the closure period will be processed and sent out for delivery on January 4th 2017. Any queries regarding your order please call our customer service hotline: 01664 452000 (09:00-17:00)

Terms & conditions